Account & Data Deletion Request

Raise-22 Poker Training Hub

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Delete Your Account & Data

To permanently delete your Raise-22 account and all associated data, please use the in-app deletion feature. This ensures secure, authenticated deletion of your account and is processed in accordance with applicable data protection laws.

📱

How to Delete Your Account

Delete your account securely from within the Raise-22 app. This method ensures you are authenticated and in control of the deletion process.

📍 Step-by-Step Instructions:

  1. Open the Raise-22 app on your device
  2. Tap the hamburger menu (☰) in the top-left corner
  3. Select "Settings"
  4. Tap "Account"
  5. Scroll down and tap "Delete Account" button
  6. Read the warnings and follow the confirmation prompts
  7. Confirm your decision to delete your account

💬 Need Help or Have Questions?

If you encounter any issues with the in-app deletion process or have questions, please contact our support team:

📧

Email Support:

info@raise22.com

📦 Request Your Data

If you would like to receive a copy of your data before deletion, please email us at info@raise22.com with the subject "Data Export Request" and we will send you your data within 30 days.

What Data Will Be Deleted

When you request account deletion, the following data will be permanently removed from our systems:

✅ Account Information

Email address, display name

✅ Training Progress & Quiz History

All module completion data, quiz scores, performance statistics

✅ User Preferences

App settings

✅ Achievement Data

Badges, streaks, mastery achievements, completion records

✅ User Profile Data

Onboarding information, skill level selections, training recommendations

Data Retention & Legal Compliance

⚠️ Limited Data Retention

In compliance with legal and regulatory requirements, we may retain certain anonymized data for a limited period:

  • Financial Records: Anonymized transaction records may be kept for up to 7 years for tax and accounting purposes
  • Analytics Data: Aggregated, anonymized usage statistics that cannot be linked back to you
  • Legal Compliance: Data required by law for fraud prevention or legal proceedings

Before You Delete

Before permanently deleting your account, you might consider these alternatives:

🔄 Reset Training Progress

Clear your progress and start fresh while keeping your account. Available in: Settings → Account → Reset Progress

🚪 Sign Out

Simply stop using the app. Your data remains but you're not required to use the service. You can sign back in anytime.

Need Help?

If you have questions about account deletion or data privacy, please contact us:

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Last Updated: October 21, 2025